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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Currently, you can receive an order within 2-3 weeks. Normally it takes 9-12 days for tailoring and 2-4 days for expedited shipping.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 7 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 7 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 7 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Trumpet/Mermaid Scoop Neck Court Train Jersey Evening Dress With Appliques Lace

Trumpet/Mermaid Scoop Neck Court Train Jersey Evening Dress With Appliques Lace #68795

173.00
  • Color chart
  • Looking for the perfect fit? Our tailors will create a made-to-order dress with your measurements, free of charge.





    Measuring Guide
€ 173.00

Product Reviews

Write a review

Thank you so much for the beautiful dress! Quality is far beyond my expectations!

Very Satisfied with the purchase of this dress. My mother wore this dress at my wedding. She received compliments all night. Very good price and quality!

This dress was a perfect fit for me and so elegant. I love the material and the detailed embroidery.

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I'm so happy my wedding day has come and gone... the stress of planning is over I've enjoyed my hard work and now life has began. I wanted something different for my wedding dress so I chose this gown and it was absolutely perfect for me. I didnt get it Customized to my height but I'm still grateful for how it looks on me. Beautiful design and accessories

This dress is absolutely stunning, I received so many compliments. I ordered it at the last minute for my family's reunion and it arrived just in time. I was sceptical about the sizing, I'm very thin and tall. However,I used the model description and ordered the same size, it fit PERFECT! Thank you jjshouse!!! I now have a formal dress shop and I've been telling everyone about you!!!

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I bought this dress for my 70th birthday I stole the show my dress was jaw dropping to my guess all my wanted my dress I told them is size (8) Smile) pictures every where it was like for awhile celebrity styling photo shots glamorous very please with this dress looking forward for another dress for a Caribbean Wedding start looking already I believe been very tall and elegant I portray the dress very well like a model it don't ft everyone the same EB

Just got this today in Ivory and this will be my wedding gown. I will say that the transparent back is lower than I expected (it came halfway down my back and I'm 5'7") but that is okay because I still plan on wearing one of those stick on bras and I had to order a size up since I am bigger in my hips but it still is a perfect fit. After a month of stress of buying a dress from a seller that ending up being a scam, I am glad I found you guys and will be recommending you to my friends. I would post photos, but my wedding isn't for another 5 months so I want to keep the suspense.

I loved my dress!!! It came in 2 weeks before prom & everybody around me was absolutely INLOVE! It was very comfy & I will be buying my next prom dress from this website

I love this embellished gown by Jjhouse. I ordered it for my future daughter in law and wanted to go for a medium size (4) and the dress fit like a glove. We were looking for a beautiful engagement dress and this was the one! Although shipping took a little longer than expected (waited about 3 weeks), my overall experience of ordering with jjhouse was positive. Would recommend it to a friend and looking forward to purchasing from jjhouse again!

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There are 7 of us in the wedding we all got our dresses through JJ's. The workmanship on the dress was amazing and they are identical to the ones we tried on at Group USA for $300 less. We receive very quickly all of us received them a day or two apart. I am ordering another dress for my daughter because I loved it so much hopefully it will come as fast.

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