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My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Currently, you can receive an order within 2-3 weeks. Normally it takes 9-12 days for tailoring and 2-4 days for expedited shipping.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 7 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 7 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 7 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Sheath/Column Off-the-Shoulder Knee-Length Chiffon Cocktail Dress With Ruffle

Sheath/Column Off-the-Shoulder Knee-Length Chiffon Cocktail Dress With Ruffle #21259

131.00
  • Color chart
  • Looking for the perfect fit? Our tailors will create a made-to-order dress with your measurements, free of charge.





    Measuring Guide
€ 131.00

Product Reviews

Write a review

beautifull dress of the higher quality. dwell like a million dollars wearing it

GOOD make ! good service ! but the size is not right ( it s bigger )
Beautiful style , I'm really like it

I am very happy with the dress I purchased online from JJs House. I was looking for a particular style which was impossible to find
without spending about $2000. I saw a very similiar style from JJs and even had the choice of colors. I was a little skeptical ordering it online but when it arrived I was very happy with the quality. It us well made and actually heavy due to the good craftmanship.
I am looking forward to wearing it to a few upcoming events I am attending.

Love it! Sizing chart helped me pick the right size. Fits perfectly. Nice black tie affair dress

just to update an earlier review I wore my dress for the first time at the weekend to the Grand National Horse Races ( the biggest horse race in the world) . This is a race were Ladies have to look their very best and wearing my dress I can honestly say I looked and felt absolutely fabulous. I received compliments from friends And strangers alike and recommended JJs House to everybody who asked where my dress was from. Ignore any bad reviews on here pay the extra for the custom made dress and you will be 100% pleased with your dress when it arrives I loved mine x

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I ordered this dress "custom-made" in red. I was very pleased by the quality and the delivery time.

I put custom-made in quotes because the dress is a tad snug through the hips. When I measured it, it is not as wide as I ordered through the hips. I also had to haggle back and forth to have my dress cut a little longer in length. In the end, my request was ignored and what I suspected would happen...happened: My dress is shorter in the back because I have a big behind. I asked the designer to cut it longer to allow me enough material to cut it off in front to level it off.

But overall, I am very pleased with my dress. Even the bra offers great support. I would definitely order again from JJ's. But make sure you order custom. I don't think this dress would have fit me had I not ordered custom.

perfect

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Just received my beautiful dress, extremely well made, fab fabric and the custom size fits me perfectly (do I recommend paying e extra for a custom fit). I was a bit wary after seeing some poor reviews elsewhere but can honestly say the dress looks fabulous on and I cant wait to wear it . One word of caution if in the UK don't forget Custom Duty/tax will be added at £28.00 before your dress will be delivered this is outside of JJs control. Forgot to say the Customer Service Team are fast, efficient and couldn't do enough to answer the many queries I had! I love my dress - Sharon x

Thank you JJsHouse. I have received the dress and tried it on. It fits me perfectly! I'm glad that I have taken your advice and chosen the custom size. You guys are really helpful.

Quality fabric. I would have loved to wear the sleeves both below the shoulder tip and slightly above the shoulder tip but it wears and lays best as seen in image. Excellent fit. I ordered a size 2 and needed no alterations. Love it and I received it a couple days earlier than expected. I look forward to "event day"!!!

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