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Online help -

My Orders - +

1. How do I place an order?

To place your order:
1.Add the desired item and quantity to your cart
2.Click the shopping cart icon.
3.Review your order and click Continue Checkout.
4.Sign in or Register.
5. Confirm your shipping details and payment method, click Continue Checkout.

2. I ordered a standard-size dress, not a custom-made one. Why is it taking so long?

All of our dresses are made from scratch, whether you ordered a standard or custom size, both require tailoring time. Please check the tailoring time on the product page.

3. How can I track my order status?

1. You can log in our website with your email and track your order status in "My orders" if you placed the order under your resigerred acount.
2. If the order was placed without signing in, you could just use "look up a single order" function to track your order. Please refer to the following steps:
1). Go to Sign In My Account at the right top of our website.
2). Click "order status"
3). Enter your Order Number and Email Address to see your order details.

4. When will I receive my order?

Currently, you can receive an order within 2-3 weeks. Normally it takes 9-12 days for tailoring and 2-4 days for expedited shipping.

Product - +

1. What is the best way to choose my size?

Please kindly refer to our Size Chart to choose the correct size.
If your measurements align with our size chart, I suggest you choose standard size.
If your measurements cannot be found in the size chart, I recommend you choose custom size to ensure the dress fits you.

2. Will my item be exactly the same color as what is shown on your website?

Our color charts online have been adjusted to display color as close as possible to the color of the actual fabrics. However, camera resolution and computer monitors can mean the color may vary slightly between the photos and the actual fabric. Colors are subject to the actual dresses you get. We suggest you order a fabric swatch to view colors in person.

3. Could we get color swatches to see what the colors look like in reality?

Yes, color swatches are just $2 each. They take anywhere from 2-10 business days to arrive. Order swatches.

4. How can I make sure all of my dresses are the same color?

To ensure that your dresses will be made from the same roll of fabric, please inform us of your requirement about color via email or leave us a message in the Special Instructions column at the bottom of the check-out page when placing the order.

5. Can I change the design of a dress?

Currently we can only add spaghetti straps and remove trains for some of our dresses. For other changes, you can Contact US for more information.

Payment - +

1. What methods of payment do you accept?

Please click this link.

2. How can I pay with Wire Transfer?

To send a wire transfer, just submit instructions to your bank, and provide the information about our account (you can find this on the order details page).
After you transfer your money, please inform us of which method you use, sender name, transaction ID and the transaction amount as well as the country you transfer the money from. You can also choose to chat now or email us.

3. How can I change payment methods?

If you have an unpaid order and want to use a different payment method, it's easy:
1. Sign into ‘My Account’ and click ‘My Orders’ in the upper right corner.
2. Click on the unpaid order you want to complete payment on.
3. Click ‘Edit Order’ and select your desired payment method, and then proceed to pay.

Delivery - +

1. Where do you ship to?

We can ship worldwide. Please be assured that your address can be chosen from our shipping countries drop-down list when you fill in the shipping address.

2. What shipping methods do you offer?

We have three shipping methods including expedited shipping, standard shipping and super saver shipping.
Super saver shipping is only for accessories priced less than US$50.

3. Can I change my shipping address?

You can only change the shipping address while your order is still in production. You can Contact US to send the correct shipping address. Our representatives will help you with that.
Once your order has been shipped, we cannot change the delivery address nor delivery options.

4. How much does shipping cost?

The shipping fee will depend on the weight of the order. It is possible to check the estimated shipping cost at the Checkout page.

Returns - +

1. What is your return policy?

To return items, first customers need to contact us within 7 days upon receiving their items.
For all Standard Size dresses / shoes / accessories: you can return it once you are not happy with it, and if it is correctly made, the return postage shall be paid by buyers.
However, JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. Please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s).
The item must be returned in its original condition. The item must be unworn, unwashed, unaltered, undamaged, and with the original tags attached. We cannot process the return of any faulty item.

2.What is your return/exchange process?

You may need to Contact US to initiate the return process within 7 days upon receiving your items. Our after-sales department will handle the issue thereafter.

3. Can I return a standard-size dress?

Yes, you can return any standard size item within 7 days of receipt of your item for a full refund (excluding shipping fee, as long as it is unworn, unwashed, unaltered, undamaged, original tags attached).

My Account - +

1. How I can change my email address?

Please send your request and correct email address to [email protected], or you can choose to chat now or email us. Our representatives will reply within 24 hours.

2. What should I do if I forget my password?

1.Forget password Please click this link to reset your password. If it doesn't work, please Contact Us, with your permission, we will help reset the password for you.
2.Change password If you would like to change your password, please refer to the below steps:
1)Simply click ‘Sign in’ on our website and then click ‘My Account’ at the top of the website.
2)Click "Account Settings" on the left column and then you can change the password and save the new one.

About JJsHouse - +

1. Do you have a store?

Currently we operate as a solely online business, which allows us to tailor to order, and to offer you a very wide range of garments at our lowest prices.

2. Why choose JJsHouse?

JJ’s House is a global online retailer. Our innovative approach brings you the best in formal wear at affordable prices – and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. All our dresses are made-to-measure by our expert tailors to ensure the perfect fit, just for you. We pride ourselves on being socially and environmentally conscious - our made-to-order model means the fabric and other materials used don’t go to waste. We work in close, fair partnership with our tailors.

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Empire V-neck Floor-Length Chiffon Evening Dress With Ruffle Sequins

Empire V-neck Floor-Length Chiffon Evening Dress With Ruffle Sequins #92349

159.00
  • Color chart
  • Looking for the perfect fit? Our tailors will create a made-to-order dress with your measurements, free of charge.





    Measuring Guide
€ 159.00

Product Reviews

Write a review

Dress just arrived, ordered it 05-27-2019 got it 06-11-2019, can't beat that. Asked for custom color (Wisteria), JJ's graciously did it and it is gorgeous! I also paid the extra for custom size and it fits perfectly, well worth the extra $20.00. Can not wait to wear it to my sons wedding!

I ordered this gown for an event in June. I ordered early after reading some scary reviews online and honestly, I don't know why I was so worried!

The gown was custom made for me - taking 15 days from order to completion. It shipped on 30/3 and arrived at my home on 5 April.

The gown is gorgeous, with the colour as expected (I'd ordered a sample beforehand. TIP: do this to be sure of the exact colour of the gown) so wasn't disappointed.

The only issue is the shoulders are slightly too wide, but I am having that attended to today... The price for the gown was well and truly reasonable, the finish is exactly as expected (of a high quality) and over all for all my concerns the final product meets my exacting standards.

This means JJ's House is now on my radar for formal and semi-formal requirements.

Thank you again for a quality gown, a reasonable price and a timely experience.

I wore this beautiful gown for my October wedding! It shipped on time and made the perfect gown for my non traditional wedding dress! I felt like a Queen that day and I was so happy to find a plus sized dress that made all my wishes come true!!!

I was once a size 5 and now am a plus size women it is very hard to find a flattering dress. My daughter 1st one to be getting married out of 5 children! I have looked every where ordered dresses from several places. I used your custom size ordering. When I received the dress in a very timely manner. I was shocked how well it was made and how flattering it looked on me. Thank you so much. Now I know where to go for the next 4!!!!! Thank you. I will recommend you to all my friends large and small...

Dress arrived securely packaged and 2 days earlier than expected. Fit perfectly, but as others have indicated, the shoulders kept sliding and will require tape. Daughter's wedding is next week and I'm looking forward to wearing it! Thanks JJ's House.

Pros:
* Wow, so much nicer than pictured. I ordered it in gold for a MOTB and the measurements were spot on.
* It will make you look thinner.
* You can wear a regular bra with it.

Cons:
* My only complaint is that the shoulders tend to slip off. Im going to buy some fabric tape on Amazon to keep them from sliding off. But I still give it 5 stars.

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The dress is quite beautiful. The measurements I gave for my custom order were dead on and I don't think it would have fit better if I had been measured in person. The only thing that kept me from giving it 5 stars is the fact that the length was not cut and hemmed evenly on the bottom and I had to have it re-hemmed to take off about 4" extra in the front of the dress. The angel sleeves were also left as long or a little longer than the length and I had to alter those as well so they would not drag. I realize they were leaving a 2" drop for heels but it was more than that. That said, the dress is still beautiful and it was not a hassle for me to take care of these 2 issues. The making of the dress and the shipping was in lightening time and I was ever so grateful for that. I would not hesitate to order a dress again from JJ's House.

I love the dress and ordered the custom fit....but they did not ask for the shoulder measurement and I did not add it, so when it arrived which was very timely and with good communication, it needed to have 2 inches reduced at the shoulder. I was able to find a seamstress that could do it for me as the dress is for my sons wedding. I will be wearing it soon and it is beautiful....very happy with JJ's House!!! The communication with them is wonderful, so if you are feeling hesitant about ordering a special dress, you need not fear!!!

My dress arrived safely and as described in plenty of time for the function. The fit was perfect and it was beautifully finished off and packed carefully for delivery. I know I found seeing the dresses on 'real people' helpful so have added a photo of the dress on me! I ended up wearing a camisole under as the plunge was a little too adventurous for me, hollywood tape took care of the shoulders.

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So satisfied with the sleeves design! I just can’t wait to wear it.
The delivery is very fast and the packaging is really good. I have nothing to criticize. Excellent!

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